Classeq DuoMatik 3 Automatic Hot Feed External Water Softener
Product Description
The Classeq DuoMatik 3 is an automatic hot feed external water softener designed specifically for use with Classeq CST and CMT conveyor dishwashers, as well as compatible cabinet-style machines. Its...
Specifications
- Colour
- Grey
- Dimensions
- 790(H) x 360(W) x 500(D)mm
- Material
- Stainless Steel & Plastic
- Weight
- 19kg
Downloads
Product Description
The Classeq DuoMatik 3 is an automatic hot feed external water softener designed specifically for use with Classeq CST and CMT conveyor dishwashers, as well as compatible cabinet-style machines. Its purpose is straightforward: to treat the incoming water supply before it reaches the machine, removing the minerals that cause limescale build-up inside wash tanks, boilers, and spray arms.
In hard and medium-hard water areas — which cover a significant portion of the UK — untreated water is one of the most common causes of premature machine failure and declining wash quality over time. Limescale accumulates gradually, reducing heating efficiency, blocking spray nozzles, and shortening the working life of key components. A properly sized and maintained external softener addresses this at the source rather than relying solely on rinse aid or internal filters to compensate.
From an operational standpoint, running a conveyor washer with softened water helps maintain consistent wash results across a long service period. Spray arms stay clearer, heating elements work more efficiently, and the machine is less likely to require descaling interventions that take it out of service. Key practical advantages include:
- Automatic regeneration cycle reduces manual intervention during service
- Hot feed compatibility suits the thermal demands of conveyor dishwasher installations
- External fitment keeps the softener accessible for salt refilling and servicing
- Stainless steel and plastic construction suitable for a commercial kitchen environment
- Protects internal machine components, supporting longer service intervals
Installation requires a suitable incoming water connection and adequate space adjacent to the dishwasher — the unit needs to be accessible for routine salt replenishment. It is worth confirming your site's water hardness level before specifying, as this will determine how frequently the softener regenerates and how much salt it consumes. Your water supplier or a simple test kit can provide this reading. The unit's footprint is modest, but allow enough clearance for servicing from the front.
The DuoMatik 3 is well suited to mid-to-high-volume operations running Classeq conveyor or cabinet washers in hard water regions — hotels, contract caterers, school kitchens, and large hospitality venues are typical environments. Sites with very high throughput or particularly aggressive water hardness may want to discuss whether a higher-capacity softener is more appropriate for their specific usage pattern.
If you are unsure whether this softener is the right specification for your machine and water supply, the team is happy to talk it through before you commit.
Key Features
- Automatic regeneration cycle designed for hot feed water connections
- Compatible with Classeq CST and CMT conveyor dishwasher models
- External fitment allows straightforward salt replenishment and servicing
- Constructed from stainless steel and plastic for commercial kitchen use
- Treats incoming supply water to prevent internal limescale accumulation
Operational Benefits
- Protects boilers and spray arms from limescale-related wear and blockages
- Maintains consistent wash quality throughout a long service period
- Reduces frequency of descaling interventions that take machines offline
- Supports longer intervals between service calls on the dishwasher itself
- Lowers long-term running costs by preserving heating element efficiency
Specifications
- Colour
- Grey
- Dimensions
- 790(H) x 360(W) x 500(D)mm
- Material
- Stainless Steel & Plastic
- Weight
- 19kg
Downloads
Frequently Asked Questions
- Water hardness varies significantly across the UK, and sites in hard or very hard water areas — much of the South East, Midlands, and East of England — will typically see limescale build-up inside dishwashers without softened water. A simple water hardness test from your supplier or a test kit will give you a reliable reading. If your hardness level is above roughly 200 parts per million, an external softener is generally worth considering.
- The DuoMatik 3 regenerates its resin bed automatically, which means it flushes and recharges itself without requiring manual intervention each time. In a busy kitchen this is a practical advantage — you top up the salt periodically, but the softener manages its own regeneration cycle around usage rather than needing staff to initiate it during service.
- The DuoMatik 3 is an external unit fitted to the incoming water supply line feeding the dishwasher, positioned nearby — typically in the undercounter or back-of-house space adjacent to the machine. You will need a suitable water connection point and enough clearance to access the unit for salt refilling and routine maintenance. It is worth confirming the layout with your installer before fitting to ensure there is adequate working space.