Terms and Conditions

Advantage Catering Equipment Ltd – Terms of Business

These terms and conditions form the basis on which you can visit our website.
Please read them carefully as they contain important information.
They are a standard set of conditions, and our intention is to be fair and honest.

General Terms and Conditions

This site is owned and operated by Advantage Catering Equipment Ltd.

If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at:

Definitions

  • Advantage Catering Equipment Ltd – Hereafter referred to as "the company". Registered company number 06749771 in England.

  • The Customer – Any person, either as a business or a private individual, who places an order with the company.

  • The Goods – Any items or, in some cases, services supplied by the company.

1. The Contract Between Us

We must receive payment of the full price for the goods before your order can be completed.

  • Once payment has been received, we will confirm your order by sending an email to the address you provide.

  • Your payment represents an offer to purchase, which will be accepted when we email confirmation that the goods have been sent.

Our acceptance of your order creates a legally binding contract between us.

2. Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to the company.

  • Any use of the website or its contents beyond personal, non-commercial use is prohibited without permission.

  • You may not modify, distribute, or repost any part of the website for any purpose.

3. Accuracy of Content

  • We take care to ensure that prices and descriptions of goods are accurate.

  • Orders will only be accepted if there are no material errors in description or price.

  • Any weights, dimensions, and capacities are approximate only.

4. Damage to Your Computer

  • We strive to keep the website free from viruses or defects, but we cannot guarantee that use will not cause damage.

  • It is your responsibility to ensure you have suitable equipment.

  • Except in cases of negligence, we are not liable for loss or damage to your computer equipment.

5. Availability

  • All orders are subject to acceptance and availability.

  • If goods are not in stock, we will contact you via email or phone.

  • Options include: waiting for stock, cancelling your order, or accepting a suitable alternative.

6. Ordering Errors

  • You may correct errors on your order up to the point of clicking “submit.”

7. Price

  • Prices are as shown on the website, VAT exclusive where applicable.

  • If we cannot accept your order at the listed price, we will notify you by email and state how long the alternative offer remains valid.

8. Payment Terms

  • Full payment is collected upon receipt of your order.

  • Delayed delivery due to incorrect payment details is not our liability.

  • Failure to obtain full payment may result in cancellation or suspension of deliveries.

9. Warranties

Warranties apply unless:

  • Otherwise stated

  • Used other than intended by the manufacturer

  • Used within a mobile installation

  • Incorrectly installed

  • Installations not certified

  • Equipment not serviced at least annually by a qualified engineer or as stated by the manufacturer

10. Delivery Charges

  • Charges vary depending on goods and delivery destination.

  • Additional charges may apply for remote locations (e.g., Highlands and islands).

  • We will contact customers immediately if this applies.

11. Delivery

  • Goods will be delivered to the address you specify.

  • Accurate delivery information is your responsibility.

  • We aim to deliver by the quoted date but delivery times are not guaranteed.

  • We are not liable for losses due to delayed delivery.

12. Risk / Title

12.1 Goods are at your risk from the time of delivery.

12.2 Ownership does not pass until all sums due have been paid.

12.3 Until ownership passes, you must:

  • Hold goods as our bailee

  • Store goods separately and identifiable

  • Not destroy or deface marks or packaging

  • Maintain goods in satisfactory condition and insured

12.4 Your right to possession terminates immediately if:

  • Bankruptcy, liquidation, or insolvency actions occur

  • You fail to comply with contract obligations

  • You encumber or charge the goods

12.5 We are entitled to recover payment even if ownership has not passed.

12.6 You grant us access to inspect or recover goods if necessary.

12.7 If ownership is unclear, goods are deemed sold in order invoiced.

12.8 On termination, our rights under this section remain in effect.

13. Acknowledgement and Acceptance of Your Order

  • You must provide an email address.

  • We will email confirmation of receipt and details of your order.

14. Cancellation Rights

  • Returns accepted if contacted within 48 hours and goods returned within 7 days.

  • Customers bear cost and risk of returning goods.

  • Refunds issued less original delivery and 25% restocking fee.

  • Special order items may have different terms.

15. Cancellation by Us

15.1 We may cancel if:

  • Insufficient stock

  • We do not deliver to your area

  • Goods listed at incorrect price

15.2 We will notify by email and re-credit any sums deducted within 30 days.

16. Liability

16.1 Non-delivery: notify us within 60 days for any liability. Options include:

  • Replace goods

  • Repair goods

  • Refund amount paid

16.2 Liability is limited to reasonably foreseeable losses and contract price.

16.3 You must comply with all regulations, permits, and import/export laws.

16.4 Nothing limits statutory rights for death or personal injury caused by negligence.

17. Exclusion of Liability

We are not liable for:

  • Delivery delays

  • Loss of profit, business, contracts, or revenues

  • Failure to achieve anticipated savings

  • Special, indirect, or consequential losses

  • Damage to property, contents, or cooling/freezing devices

18. Notices

  • Notices from you to us must be in writing to:
    Unit 12 Shorncliffe Industrial Estate, North Close, Folkestone, Kent CT20 3UH

  • Notices from us may be displayed on the website.

19. Changes to Legal Notices

  • We may update these terms periodically. Please check regularly.

20. Law, Jurisdiction, and Language

  • Governed by English law.

  • Exclusive jurisdiction of courts of England and Wales.

  • Contracts concluded in English.

21. Invalidity

  • If any part is unenforceable, the rest remains effective.

22. Privacy

  • You agree to be bound by our Privacy Policy (link provided).

23. Third Party Rights

  • This agreement does not confer rights on third parties.

Date: 20th May 2017