Crystal Tips G28 Ice Machine 28kg/Day Undercounter

The Crystal Tips G28 is a self-contained modular ice machine designed for continuous ice production in commercial environments where counter or storage space is limited. It produces up to 28kg of ice per day and holds up to 6.5kg in its integrated storage bin, making it a practical choice for sites that need a reliable supply of quality ice without committing to a full-scale free-standing unit. The stainless steel exterior is built to withstand the day-to-day rigours of commercial use.

In service, the G28 performs consistently across a typical trading day, maintaining steady output during moderate to busy periods. It is well suited to environments where ice demand is relatively predictable — a busy café, a small bar, a hotel breakfast station, or a food service counter — rather than sites running high-volume, continuous demand across multiple service points. Recovery between draw-down cycles is reasonable for its class, though operators expecting to run heavy ice demand across an extended service should consider whether the daily output and bin capacity are sufficient for their specific volume.

Beyond straightforward ice production, the G28 offers a number of practical operational advantages:

• App-based monitoring and scheduling via the Ice World platform, allowing production to be managed remotely
• Integrated ozone sanitisation supports hygiene compliance without requiring manual chemical dosing on every cycle
• Internal access design simplifies routine cleaning and maintenance tasks
• Capacitive touch controls for standby and reset keep the front panel straightforward to operate
• Stainless steel construction supports longevity in humid kitchen and bar environments

Installation is relatively straightforward for a unit of this type, though a water supply, drain connection, and appropriate electrical supply will be required. The compact footprint — 340mm wide — means it can fit into tight back-bar or counter runs where a wider machine would not. At 29kg, it can be positioned by two people without specialist lifting equipment. Ventilation clearance should be observed as with any refrigeration unit; check the installation documentation for specific clearance requirements before fitting.

The G28 is best suited to lower- to mid-volume sites: small hotels, cafés, wine bars, staff restaurants, and similar operations where ice is important to service but demand does not require industrial-scale output. For higher-volume operations — busy cocktail bars, large restaurants, or sites with multiple ice-draw points — a higher-capacity machine would be a more appropriate investment.

If you are unsure whether the G28's output and bin capacity will cover your service requirements, our team is happy to talk through your operation before you commit to a purchase.