Vizu Economy 2 Tier Food Chute VI017S Heated Pass

The Vizu VI017S is a two-tier heated food chute designed to bridge the gap between the kitchen pass and front-of-house service. Built in stainless steel, it provides a continuous heated connection for plated dishes, keeping food at temperature while waiting to be collected. The double-deck configuration allows two independent service lanes to operate simultaneously, which is a practical advantage when a single-tier pass would create a bottleneck during busy periods.

In a working kitchen, the value of a food chute is largely measured by how well it holds temperature across a full service without degrading food quality. The VI017S addresses this through heat lamps on both tiers and a thermostatically controlled lower deck, which together maintain an even warming environment around the lanes rather than relying on a single point of heat. During extended service periods this consistent heat distribution helps reduce the risk of dishes cooling before they reach the table.

From an operational standpoint, a few features are worth noting:

• Adjustable lane guides allow the chute to be configured to match different plate sizes or menu formats without tools
• Each tier is controlled independently, so one deck can be switched off during quieter periods to reduce energy use
• Simple on/off and dimmer controls on the heat lamps keep operation straightforward for front-of-house staff
• Stainless steel construction supports straightforward cleaning during and after service

At 53kg the unit has reasonable weight for its size, and installation should be straightforward provided the pass area has adequate overhead clearance and access to a suitable power supply. The 1.4kW draw is relatively modest, though it is worth confirming your pass layout accommodates the 658mm width before ordering.

The VI017S is well suited to mid-volume restaurants, pub kitchens, and hotel food service operations where a reliable two-way pass is needed. For very high-volume operations running multiple service sections simultaneously, a higher-capacity chute configuration may be worth considering.

If you are unsure whether this unit suits your pass dimensions or service volume, the team is happy to talk it through before you commit.