Designline Cold Multi-Level Deli Assisted Service Counter 1175mm

The Designline Cold Multi-Level Deli is a refrigerated assisted service display unit designed to sit within a countertop, presenting chilled food at eye level while maintaining safe serving temperatures throughout service. It is built for settings where staff serve customers directly across a counter — delis, café bars, hotel buffet stations, and similar food service environments — and combines refrigerated food holding with ambient display capability within a single, compact footprint.

In service, the unit maintains food core temperatures reliably across a full trading day, including 24-hour operation where required. The chilled well holds temperature consistently, which matters in busy periods when the unit is opened frequently. The hydrocarbon refrigerant (R290) is both a practical and environmental consideration — it has a low global warming potential and tends to run efficiently in day-to-day operation. The integral condensate evaporator removes the need for a drainage connection, which simplifies installation considerably in many sites.

From an operational standpoint, several features are worth noting:

• Curved, toughened full-height front and side glass gives clear product visibility from the customer side
• Forward-tilting front glass on a locking hinge makes cleaning straightforward without dismantling the unit
• Modular removable deck plates in the chilled well simplify deep cleaning between service periods
• Diffused gantry lighting presents food attractively without creating hotspots
• A lockable digital temperature control panel on the operator side protects settings from accidental adjustment
• Two toughened glass mid-shelves provide additional ambient display space within the superstructure

Installation requires a prepared countertop opening to accept the drop-in configuration. The unit ships with air inlet grills, a lifting kit, and a 2m lead and plug top, so connection is straightforward once the countertop work is complete. The underslung condensing unit requires the air grills to be correctly fitted for adequate ventilation — this is an installation step that should not be overlooked. At 152kg, access and positioning will require planning, particularly in tight or restricted service areas. GN containers are sold separately.

This display suits operations running a structured assisted service counter — a busy café, delicatessen, or hospitality venue where chilled food presentation and consistent temperature holding are both priorities. It is a mid-size unit best matched to moderate service volumes. For higher-output sites or longer counter runs, a larger-capacity model may be worth considering; for smaller operations with limited counter space, a more compact alternative in the same range may be a better fit.

If you are unsure whether this unit suits your counter configuration or service setup, the team is happy to talk it through before you commit to a purchase.