Scotsman DXG37 Hands-Free Ice Dispenser

The Scotsman DXG37 is a self-contained, hands-free ice dispenser designed for self-serve ice provision in hospitality settings. The unit produces gourmet-style crystal clear "Super" cubes and dispenses them automatically when a guest places a glass in the dispensing area and presses the button — no staff involvement required, and no need for guests to handle ice directly. It combines an integrated ice maker with an onboard storage bin, giving it the capacity to meet demand across busy periods without the need for a separate ice machine and bin arrangement.

In practice, the DXG37 suits environments where ice is consumed continuously but unevenly — hotel corridors and guest lounges are the most common placements. Demand tends to peak at night, and the built-in storage bin helps the unit carry enough reserve to meet that surge without struggling to keep up. The ice harvest cycle has been engineered to operate quietly, thanks to an internal deflector that reduces the noise of cubes falling into the bin. This makes it a practical choice for locations where noise could be disruptive, such as residential floor corridors.

From an operational standpoint, several design decisions reduce the management burden on staff:

• Antimicrobial AgION agent embedded in moulded plastic components reduces bacterial growth risks
• Scotsman's patented anti-scale protection on the water system extends service intervals
• Front-accessible air filter on air-cooled versions simplifies routine cleaning
• Electromechanical controls keep maintenance straightforward and reduce fault risk
• Water and cable connections can be routed through the side or rear to suit different installation layouts

Installation is relatively straightforward. The footprint aligns with industry-standard dispenser dimensions, so it can replace an existing unit without structural changes. Adjustable feet allow the unit to sit level even on uneven flooring. You will need a cold water supply, a drainage point, and an appropriate electrical connection — confirming these are accessible and correctly positioned before delivery will save time on installation day.

The DXG37 is best suited to small to mid-sized hotels, serviced apartment complexes, and similar hospitality settings where self-serve ice is expected but volumes are moderate. It is not designed for high-volume foodservice production environments or applications requiring very large daily ice outputs. If your site has a higher number of guests or requires significantly more ice per day than this unit produces, a higher-capacity standalone ice machine with a separate dispenser setup may be more appropriate.

If you are unsure whether the DXG37 is the right fit for your site layout or expected usage, the team is happy to talk it through before you commit to a purchase.