How do I know if my cups are compatible with this dispenser?

The unit is designed to handle cups with a rim diameter between 62mm and 98mm, with the adjustable spring and silicone gasket allowing adjustment across that range. It is worth measuring your cup rim diameter before ordering, as cups that fall outside this range — or those with an unusual profile — may not sit and dispense correctly.

What counter modification is needed to install this dispenser?

Installation requires a 120mm circular cutout in the counter surface. This is a permanent modification, so it is worth confirming the counter material and thickness are suitable before proceeding. The 450mm tube depth is designed to suit standard commercial counter depths, but if your counter is unusually shallow or deep, it is worth checking before you order.

Is this dispenser suitable for a high-volume self-service environment?

The 450mm tube holds a reasonable stack of cups and is well suited to consistent throughput in cafés, canteens and quick-service outlets. For very high-volume sites where frequent restocking would be disruptive, a 600mm version offering greater cup capacity is available in the Bonzer range and may be the more practical choice.

Bonzer 12577-01 450mm In-Counter Elevator Cup Dispenser - 62–98mm

Name: Bonzer 12577-01 450mm In-Counter Elevator Cup Dispenser - 62–98mm
Brand: Bonzer
SKU: 12577-01/10075-01
Price: 127.20 GBP
Availability: InStock

Product No: 12577-01/10075-01

Product Description

The Bonzer 12577-01 is a stainless steel in-counter elevator cup dispenser designed for permanent installation into a counter surface. A spring-loaded mechanism lifts the cup stack progressively as each cup...

Specifications

External height (mm): 450

Downloads

Bonzer-Cup-Dispenser-Guide
Bonzer Dispenser Fitting Guide
Bonzer Cup Dispenser Gasket Size Guide

Product Description

The Bonzer 12577-01 is a stainless steel in-counter elevator cup dispenser designed for permanent installation into a counter surface. A spring-loaded mechanism lifts the cup stack progressively as each cup is removed, so the next cup is always presented cleanly at counter level. An adjustable spring and silicone gasket give the unit compatibility across a broad rim diameter range — 62mm to 98mm — which makes it genuinely practical for operators running more than one cup size from a single position.

In busy coffee shops, self-service canteens and quick-service restaurants, this type of dispenser earns its place by keeping cups consistently accessible throughout peak periods without staff needing to intervene or top up mid-service. Because the stack sits below the counter surface and cups are dispensed one at a time, they stay protected from counter splashes, dust and unnecessary handling — a real hygiene benefit in high-footfall environments.

Spring-loaded elevator maintains a consistent dispensing height as the stack depletes
Wide rim diameter range reduces the need for a separate dispenser per cup size
In-counter position clears the work surface and supports a tidier service layout
Stainless steel construction is straightforward to clean and built for sustained daily use
NSF approval supports compliance in regulated food service environments

Installation requires a 120mm circular cutout in the counter, so this unit is only appropriate where that modification is feasible. The 450mm tube suits standard counter depths; where a higher cup capacity is needed, a longer 600mm version is available in the range. Before ordering, it is worth confirming your cup rim diameter sits within the 62–98mm range, as not all cup profiles will be compatible.

This dispenser is well suited to cafés, quick-service outlets and self-service counters where cups are drawn consistently throughout the day. If you are fitting multiple positions or want to confirm compatibility with your counter setup, we are happy to talk it through.

Key Features

Spring-loaded elevator presents cups at counter level automatically as stack depletes
Adjustable spring and silicone gasket compatible with 62–98mm rim diameters
450mm stainless steel tube sized for standard commercial counter depths
Single-cup dispensing action protects stack from splashes and contamination
NSF-approved construction meets regulated food service hygiene standards

Operational Benefits

Keeps cups accessible throughout peak service with no staff intervention needed
Wide diameter range reduces the number of dispensers required per counter position
In-counter installation frees up counter surface for a cleaner, more efficient layout
Protected cup storage reduces contamination risk in high-footfall service environments
Stainless steel build withstands sustained daily use in commercial kitchen conditions

Specifications

External height (mm): 450

Downloads

Bonzer-Cup-Dispenser-Guide
Bonzer Dispenser Fitting Guide
Bonzer Cup Dispenser Gasket Size Guide

Frequently Asked Questions

: The unit is designed to handle cups with a rim diameter between 62mm and 98mm, with the adjustable spring and silicone gasket allowing adjustment across that range. It is worth measuring your cup rim diameter before ordering, as cups that fall outside this range — or those with an unusual profile — may not sit and dispense correctly.
: Installation requires a 120mm circular cutout in the counter surface. This is a permanent modification, so it is worth confirming the counter material and thickness are suitable before proceeding. The 450mm tube depth is designed to suit standard commercial counter depths, but if your counter is unusually shallow or deep, it is worth checking before you order.
: The 450mm tube holds a reasonable stack of cups and is well suited to consistent throughput in cafés, canteens and quick-service outlets. For very high-volume sites where frequent restocking would be disruptive, a 600mm version offering greater cup capacity is available in the Bonzer range and may be the more practical choice.