Scotsman DXG37 Hands-Free Ice Dispenser

The Scotsman DXG37 is a self-contained, hands-free ice dispenser that combines an integrated ice maker with an onboard storage bin. It produces gourmet-style clear "Super" cubes and dispenses them automatically when a guest places a glass in the dispensing area and activates the unit — no staff handling of ice required, and no separate ice machine and bin arrangement to manage. The design is aimed squarely at hospitality environments where self-serve ice is expected but operational simplicity matters.

In practice, the DXG37 performs well in settings where ice consumption is continuous but uneven across the day. Hotel guest corridors and residential-floor lounges are the most common placements. Demand tends to peak in the evening, and the onboard storage bin provides enough reserve capacity to meet that surge without the unit struggling to keep pace. Scotsman has also engineered the harvest cycle to operate quietly — an internal deflector reduces the impact noise of cubes falling into the bin, which is a genuine practical consideration when the unit is positioned near guest accommodation.

Several design decisions reduce the day-to-day management burden:

• Antimicrobial AgION agent embedded in moulded components helps limit bacterial growth risks
• Scotsman's patented anti-scale protection on the water system extends the interval between service visits
• Front-accessible air filter on air-cooled versions simplifies routine cleaning without moving the unit
• Electromechanical controls keep fault diagnosis and maintenance straightforward
• Water and cable connections can be routed through the side or rear to suit different installation layouts

Installation is relatively straightforward. The footprint follows industry-standard dispenser dimensions, meaning it can replace an existing unit in most cases without structural alteration. Adjustable feet allow the unit to sit level on uneven flooring. You will need a cold water supply, a drainage point, and a correctly rated electrical connection — confirming these are accessible and correctly positioned before delivery will avoid delays on installation day.

The DXG37 is well suited to small and mid-sized hotels, serviced apartment complexes, and similar hospitality settings where self-serve ice is provided for guests but overall daily volumes are moderate. It is not designed for high-volume foodservice production or large-scale banqueting operations. If your site accommodates a higher number of guests or your projected daily ice consumption exceeds what this unit comfortably produces, a higher-capacity standalone machine with a separate dispenser setup would be worth considering.

If you would like to talk through whether the DXG37 is the right fit for your site before placing an order, the team is happy to help.