Crystal Tips G Series Ice Machine G38 38kg product image

Crystal Tips

Crystal Tips G38 Ice Machine 38kg/Day Output

SKU: HW893

£1,277.00(£1,532.40 inc VAT)
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  • In the event of equipment failure any parts needed will be provided 2
  • In the event of equipment failure an engineer will be sent for an onsite repair 2

The Crystal Tips G38 is a self-contained ice-making machine designed for continuous ice production in commercial environments. It produces up to 38kg of ice per day and holds 11.5kg in its integrated storage bin, making it a practical choice for sites that need a reliable, compact ice supply without dedicating significant floor or counter space to the job.

In a working kitchen or bar environment, the G38 is well suited to steady, consistent demand rather than high-volume peak service. The 11.5kg bin capacity means that for operations with particularly high throughput — busy cocktail bars during weekend service, for example — the bin will require more frequent emptying. For sites of that nature, a higher-capacity model may be worth considering. For cafés, smaller restaurants, hotel rooms, or light bar service, the G38 performs reliably day to day and recovers steadily throughout a shift.

A notable feature is the Ice World app integration, which allows operators to schedule ice production, monitor the machine remotely, and manage wash cycles with ozone-based sanitisation. This is a practical advantage for sites where ice production timing matters — pre-service loading, for instance — and it removes some of the guesswork from routine maintenance scheduling. The machine also supports easy internal access for cleaning, which matters when hygiene standards are non-negotiable and time between services is limited.

  • Remote monitoring and production scheduling via the Ice World app
  • Ozone protection sanitisation through app-controlled wash cycles
  • Compact stainless steel build suited to tight installs
  • Easy internal access for routine cleaning and maintenance
  • Capacitive touch controls for standby and reset functions

Installation requires consideration of water supply, drainage, and adequate ventilation — ice machines generate heat during the refrigeration cycle and need proper airflow to perform efficiently. The unit's 400mm width makes it suitable for under-counter or counter-top positions in tight spaces, though confirming the specific installation requirements with your fit-out team is advisable before ordering.

The G38 is most appropriate for cafés, smaller restaurants, hotel beverage stations, and similar operations with moderate, steady ice demand. If your site serves high volumes during compressed service windows, it is worth discussing whether a larger-capacity machine would be a better long-term fit.

If you would like to talk through whether the G38 is the right match for your operation, our team is happy to help you work through the detail before you commit.

Frequently asked questions

Is 38kg per day enough for a busy bar or restaurant service?

For moderate, steady demand — such as a café, small restaurant, or hotel beverage station — 38kg per day is generally sufficient. High-volume bar operations, particularly those serving significant cocktail or blended drink volumes during compressed evening service, may find the output and 11.5kg bin capacity limiting. If you are unsure whether it matches your anticipated throughput, it is worth discussing your service volumes with us before ordering.

What installation requirements should I be aware of before fitting the G38?

The G38 requires a mains water supply connection, a suitable drain, and adequate ventilation around the unit to allow the refrigeration cycle to operate efficiently. Ice machines generate heat during operation, so installing one in a confined, poorly ventilated space can reduce performance and shorten component life. Confirming the specific electrical and plumbing requirements with your installer ahead of delivery is strongly recommended.

How does the Ice World app work in practice, and do I need it to operate the machine?

The Ice World app connects to the machine and allows you to schedule ice production times, monitor operational status remotely, and initiate ozone-based sanitisation wash cycles. It is a useful tool for operators who want to pre-load ice ahead of service or keep a closer eye on machine health without being on-site. The machine can be operated without the app — the capacitive touch panel handles standby and reset functions directly — but the app adds meaningful control for sites where production timing and hygiene logging matter.
Crystal Tips G38 Ice Machine 38kg/Day Output

£1,277.00(£1,532.40 inc VAT)

£1,277.00(£1,532.40 inc VAT)

The Crystal Tips G38 is a self-contained ice-making machine designed for continuous ice production in commercial environments. It produces up to 38kg of ice per day and holds 11.5kg in its integrated storage bin, making it a practical choice for sites that need a reliable, compact ice supply without dedicating significant floor or counter space to the job.

In a working kitchen or bar environment, the G38 is well suited to steady, consistent demand rather than high-volume peak service. The 11.5kg bin capacity means that for operations with particularly high throughput — busy cocktail bars during weekend service, for example — the bin will require more frequent emptying. For sites of that nature, a higher-capacity model may be worth considering. For cafés, smaller restaurants, hotel rooms, or light bar service, the G38 performs reliably day to day and recovers steadily throughout a shift.

A notable feature is the Ice World app integration, which allows operators to schedule ice production, monitor the machine remotely, and manage wash cycles with ozone-based sanitisation. This is a practical advantage for sites where ice production timing matters — pre-service loading, for instance — and it removes some of the guesswork from routine maintenance scheduling. The machine also supports easy internal access for cleaning, which matters when hygiene standards are non-negotiable and time between services is limited.

  • Remote monitoring and production scheduling via the Ice World app
  • Ozone protection sanitisation through app-controlled wash cycles
  • Compact stainless steel build suited to tight installs
  • Easy internal access for routine cleaning and maintenance
  • Capacitive touch controls for standby and reset functions

Installation requires consideration of water supply, drainage, and adequate ventilation — ice machines generate heat during the refrigeration cycle and need proper airflow to perform efficiently. The unit's 400mm width makes it suitable for under-counter or counter-top positions in tight spaces, though confirming the specific installation requirements with your fit-out team is advisable before ordering.

The G38 is most appropriate for cafés, smaller restaurants, hotel beverage stations, and similar operations with moderate, steady ice demand. If your site serves high volumes during compressed service windows, it is worth discussing whether a larger-capacity machine would be a better long-term fit.

If you would like to talk through whether the G38 is the right match for your operation, our team is happy to help you work through the detail before you commit.