Scotsman DXG37 Hands-Free Ice Dispenser

The Scotsman DXG37 is a self-contained, hands-free ice dispenser with an integrated ice maker and onboard storage bin. It produces clear gourmet-style cubes and dispenses them automatically when a glass is presented in the dispensing area — no staff handling required, and no need to manage a separate ice machine and bin arrangement. It is designed for hospitality environments where self-serve ice is expected but operational simplicity is equally important.

In practice, the DXG37 performs well in settings where ice consumption is steady but demand is uneven throughout the day. Hotel guest corridors and residential-floor refreshment stations are typical placements. Evening peaks are common in these environments, and the onboard storage reserve is designed to absorb that surge without the unit falling behind. Scotsman has also engineered the harvest cycle to operate quietly — an internal deflector reduces the impact noise of cubes dropping into the bin, which matters when the unit is sited near guest accommodation.

Several features reduce the day-to-day management burden worth noting:

• Antimicrobial AgION agent in moulded components helps limit bacterial growth risks
• Patented anti-scale protection on the water system extends service intervals
• Front-accessible air filter on air-cooled versions allows routine cleaning without moving the unit
• Electromechanical controls keep fault diagnosis and maintenance straightforward
• Water and cable connections can be routed through the side or rear to suit the installation layout

Installation is relatively straightforward. The footprint follows standard dispenser dimensions, so it can often replace an existing unit without structural alteration. Adjustable feet allow it to sit level on uneven flooring. You will need a cold water supply, a drainage point, and a correctly rated electrical connection — confirming these are accessible and correctly positioned before delivery will avoid delays on the day.

The DXG37 is well suited to small and mid-sized hotels, serviced apartment complexes, and similar hospitality settings where self-serve ice is provided for guests and daily volumes are moderate. It is not designed for high-volume foodservice production or large banqueting operations. If your site has a higher guest count or your projected daily ice consumption is substantial, a higher-capacity standalone machine with a separate dispenser arrangement would be worth considering.

If you would like to talk through whether the DXG37 is the right fit for your site before committing to an order, the team is happy to work through the requirements with you.